{"id":38,"date":"2026-10-03T18:16:45","date_gmt":"2026-10-04T01:16:45","guid":{"rendered":"https:\/\/serenitynavigationandcareacademy.net\/sms-terms\/"},"modified":"2026-10-03T18:16:45","modified_gmt":"2026-10-04T01:16:45","slug":"sms-terms","status":"publish","type":"page","link":"https:\/\/serenitynavigationandcareacademy.net\/es\/sms-terms\/","title":{"rendered":"SMS Terms and Conditions"},"content":{"rendered":"<section id=\"sms-terms\" class=\"serenity-section\" aria-labelledby=\"sms-terms-title\">\n    <div class=\"serenity-section__inner serenity-section__inner--narrow\">\n        <h1 id=\"sms-terms-title\">SMS Terms and Conditions<\/h1>\n        <p class=\"serenity-lead\">Effective date: October 3, 2026<\/p>\n        <p>Program name: S\u00e9r\u00e9nity Senior Navigation alerts<\/p>\n        <p>\n            These terms apply to the text messages that VitalPath Health Enterprise, LLC dba S\u00e9r\u00e9nity Senior Navigation and Care Academy (\u201cS\u00e9r\u00e9nity\u201d) sends about its services.        <\/p>\n\n        <h2>Who receives our messages, and what they say<\/h2>\n        <h3>Care home administrators in our partner network<\/h3>\n        <p>Bed-availability check-ins about twice a week, which you can answer by text; links to review a placement request; check-ins after a resident moves in; and reminders when your facility license or liability insurance is due for renewal.<\/p>\n        <h3>Hospital discharge planners and families<\/h3>\n        <p>Confirmation that we received your placement request, and follow-up messages about that request, such as a check-in after the move.<\/p>\n        <h3>Care Academy candidates<\/h3>\n        <p>Updates on the status of your application.<\/p>\n        <p><strong>No resident health information is ever sent by text message.<\/strong><\/p>\n\n        <h2>How you sign up<\/h2>\n        <p>You join when you give us your mobile number on one of our forms (the care home partner registration form, a hospital discharge or family intake form, or the Care Academy application) and agree to receive text messages from S\u00e9r\u00e9nity.<\/p>\n        <p>Consent to receive text messages is not a condition of purchase or of receiving any of our services.<\/p>\n\n        <h2>How often, and what it costs<\/h2>\n        <p>Message frequency varies. For example, care home administrators receive bed-availability check-ins about twice a week; other messages are sent only when there is news about your request, application or facility.<\/p>\n        <p>Message and data rates may apply.<\/p>\n\n        <h2>Stopping messages and getting help<\/h2>\n        <ul>\n            <li>To stop receiving messages, reply STOP to any message. You will receive one final message confirming that you have been unsubscribed. Replying CANCEL, END, QUIT or UNSUBSCRIBE also works.<\/li>\n            <li>To start receiving messages again, reply START.<\/li>\n            <li>\n                For help, reply HELP or email us at <a href=\"mailto:admin@serenitynavigationandcareacademy.net\">admin@serenitynavigationandcareacademy.net<\/a>. You can also call us at (916) 309-8392.            <\/li>\n        <\/ul>\n        <p>Carriers are not liable for delayed or undelivered messages.<\/p>\n\n        <h2>Privacy<\/h2>\n        <p>We use your mobile number only to send the messages described above.<\/p>\n                <p>No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.<\/p>\n        <p>\n            Our <a href=\"https:\/\/serenitynavigationandcareacademy.net\/es\/privacy-policy\/\">Privacy Policy<\/a> explains how we collect, use and protect your information.        <\/p>\n\n        <h2>Changes to these terms<\/h2>\n        <p>If we change these terms, we will post the new version on this page and update the effective date at the top.<\/p>\n            <\/div>\n<\/section>\n\n\n\n<section id=\"legal-contact\" class=\"serenity-section serenity-section--alt\" aria-labelledby=\"legal-contact-title\">\n    <div class=\"serenity-section__inner serenity-section__inner--narrow\">\n        <h2 id=\"legal-contact-title\">Contact us<\/h2>\n        <p>If you have questions about our policies, our text messages or your personal information, or want to make a privacy request, contact us:<\/p>\n        <ul>\n            <li>VitalPath Health Enterprise, LLC dba S\u00e9r\u00e9nity Senior Navigation and Care Academy<\/li>\n                                            <li>Mailing address: 1401 21st St, Ste 16155, Sacramento, CA 95811<\/li>\n                                        <li>\n                    Email: <a href=\"mailto:admin@serenitynavigationandcareacademy.net\">admin@serenitynavigationandcareacademy.net<\/a>                <\/li>\n                                                        <li>Phone: (916) 309-8392<\/li>\n                    <\/ul>\n            <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/serenitynavigationandcareacademy.net\/es\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serenitynavigationandcareacademy.net\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serenitynavigationandcareacademy.net\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/serenitynavigationandcareacademy.net\/es\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":0,"href":"https:\/\/serenitynavigationandcareacademy.net\/es\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"wp:attachment":[{"href":"https:\/\/serenitynavigationandcareacademy.net\/es\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}